How to contact pubg mobile customer service

How to contact pubg mobile customer service

PUBG Cell delivers an intense free-to-play multiplayer motion with a battle royale format on cell. Drop-in, gear up, and compete. Gamers are dropped into an enormous, open space, and that they have to struggle to the demise – all whereas the battlefield shrinks, including strain to any or all in its grip. Use a diffusion of fascinating weapons and autos amid the battlegrounds. However whereas taking part in any recreation you may face a ton of issues which can embrace numerous bugs and glitches within the recreation, reminiscent of Occasion Points, Lacking Objects, Cost points, and many others. which you wish to report or you could need to search assist from the Help. PUBG Cell additionally has Buyer Help from the place you’ll be able to report any downside or search any sort of assist relating to the sport. On this article, we’re going to information you thru methods to contact Buyer Help.

Methods to contact Buyer Help

There are Three methods you’ll be able to contact Buyer Help of PUBG Cell. Let’s look into them one after the other.

1. PUBG Corp. Help Web site

How to contact pubg mobile customer service

  • Go to the official PUBG Corp. Helpweb site.
  • Enter your E-mail Deal with.
  • Enter your PUBG Cell Nickname.
  • Choose Platform from the drop-down checklist i.e., Android or iOS.
  • Choose Points from the drop-down checklist i.e., Account Administration, Putting in & Launching, Purchases & Refunds, Studies & Banned, Gameplay or Occasions & and many others.
  • Describe your downside in brief.
  • Connectrecordsdata associated to your downside i.e. screenshot of your downside. (That is an non-compulsory step however at all times attempt to put a screenshot if potential as this can assist the PUBG Corp. to know and clear up your downside extra shortly)
  • Click on on Submit. It will efficiently submit your problem with the PUBG Cell Buyer Help.

After profitable submission, the assist crew will reply to your considerations and queries on the earliest by way of the submitted E-mail Deal with.

Notice: PUBG Cell Help by way of Web site solely handles Buyer Service inquiries of gamers that downloaded their recreation from shops in South Korea and Japan (obtainable solely in Korean and Japanese).

2. In-Recreation Buyer Service

  • Go to the Settings of your PUBG Cell Account.
  • Below the Fundamental part, click on on the Buyer Service, current on the backside left nook beside the Log off button.
  • Choose the subject of your problem from the checklist.
  • From the sub matters checklist, choose your specific problem. It is going to present an article of how you can clear up your problem.
  • If you happen to unable to seek out your problem from the offered normal issues, then you’ll be able to click on on the chat button current on the highest proper nook which can redirect you to a dwell chat with the PUBG Cell Corp.
  • Elaborately clarify your problem and the PUBG Cell Buyer Help govt is there to resolve your downside.

3. Official Buyer Help E-mail Deal with

  • You’ll be able to E-mail your question to the PUBG Cell Buyer Help crew on [email protected]. The assist crew will reply to your considerations and queries on the earliest.

Did you discover this information helpful? In case you are nonetheless going through any sort of downside relating to contact with the PUBG Cell Buyer Help then be at liberty to tell us within the remark part beneath.

For extra Cell Gaming information and updates, be part of our WhatsApp group or Discord server. Additionally, comply with us on Instagram and Twitter for fast updates.

PUBG Cell is among the hottest battle royale video games, with over 500 million downloads. The sport has additionally seen a excessive leap in its participant base, aided by the builders bringing out common updates to make the person expertise smoother and higher.

However generally, gamers encounter numerous issues in PUBG Cell, like login and account ban points. In these instances, they’ll contact the official assist heart of Tencent Video games and describe the problem in an effort to discover a answer.

Steps to contact PUBG Cell assist heart

Right here is how you can attain out to the PUBG Cell buyer care unit and get your downside solved:

  • Go to the official PUBG Cell Assist Middle web site that’s specifically designed to assist gamers in search of assist.
  • Look or seek for the problem you might be going through and verify if it has been listed there.
  • Many of the queries have already been mentioned there, however if you’re not capable of finding your reply, then you’ll be able to describe your problem to buyer care.
  • On this case, open your PUBG Cell app and go to the settings menu.
  • Find the Buyer Service icon and click on on it. Then, click on on the dialog icon and describe your problem intimately.
  • After submission, the customer support brokers will get again to you as quickly as potential.

In the meantime, PUBG Cell has introduced its 0.19.Zero replace, which might be releasing on seventh July 2020. This model will carry with it the Livik map, a brand new cheer park, bonfire mode and way more.